Mofit

Frequently Asked Questions

• What is Mofit?
  Mofit is a mobile app designed to help you track your nutritional intake, including calories, carbs, and micronutrients. It offers tools like AI photo analysis, manual food entry, barcode scanning, and an exclusive points system to support your health and wellness journey.
• How does the AI photo analysis work?
  The AI photo analysis feature lets you take a photo of your meal. Our smart system then analyzes the image to provide an estimate of the meal’s calorie and carb content. Keep in mind these are estimates and may not be exact.
• Can I enter food information manually?
  Yes, absolutely! If you prefer more precise tracking or if a food item isn’t recognized by the AI or barcode scanner, you can manually enter the food name, portion size, and nutritional details.
• What is the points system based on?
  Mofit’s points system simplifies tracking by converting estimated calorie and carb values of your foods into a single manageable point value. This conversion is done by dividing the calorie and carb amounts by six.
• Is my data secure?
  Yes, we prioritize the security of your personal data. We have implemented various measures to protect your information from unauthorized access and use. For detailed information about our data practices, see our comprehensive Privacy Policy.
• How do I change the language settings?
  You can easily switch between Portuguese and English within the app. Go to the Settings page where you’ll find a language toggle option to select your preferred language.
• What are the app notifications for?
  The app notifications are designed to support your daily routine and help you stay consistent with your health goals. You may receive reminders to log meals, stay hydrated, and be active. These notifications can be customized in the Settings page to suit your needs.
• How can I manage my subscription?
  For Mofit customers, the app is provided for free. However, the app includes an internal system for Mofit administrators to manage client access. As a user, you generally won’t need to manage a subscription yourself.
• How do I log in?
  To log in to the Mofit app, use the email address and password you provided during registration on the login screen. Make sure to enter them correctly to access your account.
• How do I set my preferences?
  You can personalize your experience in the Mofit app by setting your preferences on the Settings page. This includes options to edit your profile information and configure various app settings to suit your needs.
• What is the home page?
  The home page provides a daily overview of your nutritional tracking. You’ll see a summary of your points based on your logged meals and quick action buttons to easily add new food entries or access other key features.
• How do I search for foods?
  To find specific food items, use the quick food search bar inside the app. This feature lets you search a comprehensive database containing millions of foods with detailed nutritional information.
• How do I use the barcode scanner?
  Using the barcode scanner is simple. Go to the barcode scanner feature within the app and then point your device’s camera at the barcode on packaged food items. The app will automatically retrieve the nutritional data.
• Can the admin control my access?
  Yes, since the Mofit app is provided free to customers, administrators have the ability to manually enable or disable app use for individual users as needed. This allows controlled access to the platform.
• Where can I view my past data?
  You can review your historical nutrition data and track your progress over time in the History section of the app. This area provides daily summaries of your micronutrient intake along with visual charts and records of your previous activity.
• What kind of micronutrients are tracked?
  The Mofit app lets you track detailed nutritional information beyond calories and carbs. Our extensive food database includes data on various micronutrients to give you a comprehensive understanding of your dietary intake.
• Are there welcome screens?
  Yes, when you use the Mofit app for the first time, you’ll be greeted with introductory welcome screens. These screens are designed to guide you through the key features of the app and help you get started effectively.
• What if the AI is inaccurate?
  While our AI photo analysis is designed to provide helpful estimates, it’s important to remember that they may not always be perfectly accurate. For more precise tracking, we offer the manual entry option so you can input exact nutritional information.
• Can I edit my profile?
  Yes, you can manage and update your personal information and app-related preferences by accessing the Profile settings on the Settings page of the Mofit app.
• How do I get support?
  If you encounter any issues or have questions about the Mofit app, visit our dedicated Contact Us page on our website. There you’ll find information on how to contact our support team.
• Is the app free for Mofit customers?
  Yes, the Mofit mobile app is provided free to all Mofit customers as part of our commitment to support your health and wellness goals.
• Will there be updates to the app?
  Yes, we are committed to continuously improving the Mofit app. You can expect regular updates that may include new features, performance improvements, and bug fixes to give you the best possible experience.
• What platforms are supported?
  The initial MVP (Minimum Viable Product) version of the Mofit app will be available on the two main mobile platforms: Android (for Android devices) and iOS (for Apple iPhones).
• How do I uninstall the app?
  To uninstall the Mofit app from your device, you’ll need to follow the standard app removal process for your specific operating system (Android or iOS). This is typically done via your device’s app settings or by long-pressing the app icon on your home screen.